Introduction
Website
Project Name: I5.Solutions
Project Type: B2B, web application (Factory/Web)
Brief Description: A smart marketplace for non-standard parts. Based on equipment information, the system can determine the feasibility, cost, and technology for manufacturing parts. The platform enables directors, engineers, and managers to quickly generate commercial offers and evaluate orders, reducing costs associated with assessing unfeasible orders.
Key Project Features
Goals and Objectives:
- Formulating technological processes based on 3D models
- Developing technological maps and documentation
- Simplifying engineers' work at the enterprise
- Automating the creation of technological documentation
Key Results (KPI):
- Reducing the time to create technological documentation by 50%
- Increasing productivity by 30%
- Improving order assessment accuracy by 40%
- Reducing order assessment costs by 35%
My Role and Team
My Role: Senior Product Manager
Main Responsibilities:
- Developing long-term product strategy and unique selling propositions
- Implementing and testing algorithms for process automation
- Conducting user research and gathering feedback
- Developing partnership strategies with manufacturing enterprises
- Improving the user interface and functionality of the platform
Team Composition:
- 1 PM
- 3 Developers
- 2 Analysts
- 1 Tester
Timeline and Tools
Timeline: 2020 – 2024
Project Management Tools:
- Using Agile and Scrum methodologies
- Jira for task tracking
- Confluence for documentation
- Slack for communication
- Figma for creating CJM and analyzing customer interactions
Achievements and Results
Successful Moments:
- Successful implementation of the system at several major enterprises
- Positive feedback from clients and production managers
- Reducing order assessment time by 40%
- Securing 25 million rubles in project funding
Issues and Solutions
Development Issues
Problem: Integrating multiple functions into a single platform with an intuitive interface.
Solution:
- Conducting detailed user research and creating CJM in Figma to analyze customer interactions.
- Working closely with designers to develop a user-friendly and understandable interface.
- Continuously collecting user feedback and iteratively improving the interface and functionality based on this information.
Problem: Supporting stable platform operation on various devices and browsers.
Solution:
- Using modern web development technologies to ensure cross-browser compatibility.
- Thorough testing on various devices and browsers to identify and fix bugs.
- Implementing automated testing for quick problem detection and reducing code errors.
Communication Issues with Manufacturing Enterprises
Problem: Enterprises' distrust of new technologies and their effectiveness.
Solution:
- Organizing demonstrations and presentations showing real examples of productivity improvements using the platform.
- Conducting pilot projects at partner enterprises to obtain real feedback and recommendations.
- Constant interaction with enterprises, discussing their needs, and integrating their suggestions into the product.
Problem: Challenges in establishing and maintaining long-term partnerships with enterprises.
Solution:
- Developing a partnership strategy that includes favorable cooperation conditions and bonus programs for enterprises.
- Regular meetings and seminars to share experiences and discuss opportunities for platform improvement.
- Continuous support and training for enterprise staff on using the platform.